Deny an apartment based on a lawful source of income
Refuse to accept payments from any lawful source of income
Publish advertisements that reject or discourage applicants with programs
Check out common phrases landlords use against applicants here.
A recording of a phone call with a landlord/broker
Emails between you and a landlord/broker
Text messages between you and a landlord/broker
The landlord/broker stops answering emails or texts after you mention the voucher
The landlord/broker asks you to call back after you mention the voucher without any definitive next steps
The landlord/broker tells you they have nothing available in your price range
In these types of situations, report what evidence you do have. An organizer will explain next steps.
This is a real time response. A member from the source of income unit will inform the landlord/broker you reported that they are in violation of the Human Rights Law, and they will face legal action unless they are willing to negotiate on the unit in question. This process helps voucher holders secure housing they were previously denied.
With help from the Commission on Human Rights, voucher holders with sufficient evidence of source of income discrimination have the opportunity to file a complaint against landlords and brokers. City or non profit attorneys represent voucher holders at no cost. Lawsuits send an important message to landlords in the housing market: discriminating against voucher holders has consequences. Voucher holders also have the possibility of receiving money from damages as a result of a lawsuit.